Shipping policy
Shipping & Delivery Policy
Order Processing Time: All orders are processed within 1–2 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Rates & Delivery Estimates: Shipping charges for your order will be calculated and displayed at checkout.
Order Processing & Cutoff Times
Order Cutoff Time: 2:00 PM [EST]
Processing Time: Orders placed before 2:00 PM EST Monday through Friday will begin processing the same day. Orders placed after this time, or on weekends/holidays, will begin processing the following business day.
Daily Handling: Our standard handling time is 1–2 business days.
| Shipping Information | Details |
| Order Cutoff Time | 2:00 PM [EST] |
| Handling Time | 1–2 Business Days (Mon–Fri) |
| Transit Time | 3–7 Business Days (Mon–Fri) |
| Shipping Cost | Free Shipping on orders over $40 or Flat Rate $14.95 |
Freight Shipping (Large Items/Scooters): 5–10 business days.
Shipment Confirmation & Order Tracking: You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).
Damages: Mobile Mobility Services is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.