Pride Mobility
Pride Mobility Lift Chair Remote - CTL2100004 - HSW311-B-KBA
Pride Mobility Lift Chair Remote - CTL2100004 - HSW311-B-KBA
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- Free 2-day shipping when you order before 2:00 PM EST (M-F)(Contiguous US Only)
- Need it tomorrow? Select overnight shipping at checkout before 2:00 PM EST (M-F)(Contiguous 48 states).
- 30 Day Return Policy
- Fulfillment: Usually ships in 1-2 business days
- This Product Is Backed By A 90-day Limited Warranty Against Manufacturing Defects
Product Description
Genuine OEM replacement 11-button hand control remote (Part Number: CTL2100004 / Model: HSW311-B-KBA) for select Pride Mobility, Mega Motion, Ashley Furniture, and MotoMotion power lift chairs. This 5-pin remote features a built-in USB charging port and provides full control over your chair's headrest, lumbar support, lift/recline, and heat functions.
Remote & Part Compatibility
- Direct Replacement For Remote Models
- Ashley Furniture: Model Number HSW311-B
- MotoMotion / Moto Lift: Model Numbers HSW311-ML, HSW311-B-ML, HSW311-B-MT
- Pride Mobility / Mega Motion: Model Number HSW311-KBA
- Compatible Control Boxes
- Pride Mobility / Mega Motion: Part Number CTL2100005 (Model: CM310K48)
- Brand:
- Pride Mobility, Mega Motion, Ashley Furniture, MotoMotion
- Manufacturer:
- HHC Control Wands
- Pride Mobility / Mega Motion Part Number:
- CTL2100004
- Model Number:
- HSW311-B-KBA
- Connector Type:
- 5-Pin Connector
- Charging Port:
- USB Port
- Number of Buttons:
- 11 Buttons
- Cord Length (Coiled):
- 34 Inches
Additional Specifications
- Weight:
- 7 Ounces
- Length:
- 6 3/4 Inches
- Width:
- 2 Inches
- Height:
- 1 1/16 Inches
- Color:
- Black
- Input:
- 5 Volts DC, 2.0 Amps
- Other:
- UL Listed E481628, Class 2, IP20
Remote Hand Control Functions
Support Adjustments
- Headrest IN
- Press and hold to move headrest in.
- Headrest OUT
- Press and hold to move headrest out.
- Lumbar Support IN
- Press and hold to move lumbar support in.
- Lumbar Support OUT
- Press and hold to move lumbar support out.
Chair Positioning
- Seatback RECLINE
- Press and hold to recline the seatback.
- Seatback INCLINE
- Press and hold to raise the seatback.
- Leg Rest UP
- Press and hold to raise the leg rest.
- Leg Rest DOWN
- Press and hold to lower the leg rest.
- Toggle Up
- Press and hold to return all chair power options to the neutral position, while lifting you into an upright position.
- Toggle Down
- Press and hold to lower chair to seated or reclined position.
Massage & Heat
- Heat Control
- Press the heat button to activate the heat function. Press again to cycle intensity through LOW, HIGH and OFF.
Features & Options
- USB Port
- Use to connect to/charge USB enabled devices. WARNING! Only MFI-certified cables must be used when charging iPhone devices. Use of any non MFI-certified cable may result in damage to the device or charging system.
This mobility lift chair 11 pin button remote control replacement was a life saver when my remote went out. Customer service was excellent in helping me find the correct replacement. I, definitely, will use them again. So far, I am very please with replacement.
It was OK. It worked for a little while, but it’s not working.
Please contact us, your problem might not be the remote.
Saved me thousands. As it turned out this replacement is all I needed to fix my finicky chair. Fast shipping too.
Replacement remote solved the problem and was simple to replace. The website troubleshooting video helped a lot.
Fast easy ordering, delivery on time, very satisfied.
The chair stopped operating and in my search for solutions I found pride mobility. I ordered the remote, and it turned out that was not the problem. It was the control box. I sent the remote back and ordered the box. Absolutely no problem with doing that. The box arrived promptly, credit for the remote was applied promptly. I installed the box and bingo my chair was operational again. Beats buying a new chair or bringing in a service technician. This Pride Mobility is a good company. Thanks!
Did not last long. Beginning to have buttons not working well.
Feel free to contact us with any issues concerning your remote.
Shipped on time, easy to replace, works great.
It is working great. So glad we found you. Could not find the remote anywhere else. Thanks for exchanging the first one and answering the phone when I reached out.
It work perfectly with my chair, I really appreciate it, thank you very much, I don't have to keep fixing the older remote, now I really know about your company, next time I don't have to look to any place except Mobile Mobility Thank you again. 👍👍👍👍👍👍👍
Everything is working fine I’m happy.
works good
No thanks
Remote was as shown. Fast delivery.
Worked great.
Waiting for my second remote. The first one worked for about 5 months. This time was the same as the first problem with the lift chair going up but not down, but the factory remote had a wiring issue and moving the harness made the chair work. This time it was hard to figure out with replacing the remote once and having the same problem. The chair is 4 years old so it could have been the motor, controller or remote. The diagnostic video is an extremely excellent and informative tool to make sure you are not getting a part you do not need and keeping you from the cost of someone coming to your home to diagnose it. Hoping the second remote works longer.
Happy to hear the Diagnostic Video was helpful
Pride mobility technician called me to make sure I had ordered the correct remote control replacement for myLift Chair. Who does that nobody.
Glad we could help.
great
9 days after receipt, the buttons quit working. Took almost 24hrs before they worked again. I called & left a detailed message Friday Night - still haven't received a call back.
The remote is working well and we are glad to have found it on your site. The shipping was fast and we will be shopping on the Pride Mobility site again.
This was perfect. Exactly what i needed.
Lift Chair Remote Compatibility & Troubleshooting
How do I know which lift chair remote to buy?
1. Search by Part Number: If you have the OEM part number or the model number located on the back of your current remote, type it into our search box. Manufacturers frequently update part numbers, but our search will usually pull up the newest compatible replacement.
2. Match the Specs: If you don't have a part number, use the filters on the left side of this page to match three critical details:
- Brand: (e.g., Pride Mobility or Golden Technologies)
- Connector Type: Check the plug at the end of your cord (e.g., 5-pin or 25-pin).
- Button Layout: Count the buttons and toggles. NOTE: Look closely at the text. Some remotes share the exact same button layout, but the buttons function differently. Example being a "Memory" button in place of a "Heat" button.
3. Ask an Expert: If you feel you have narrowed it down but aren't 100% sure, or if you simply can't find your remote, please call us at 585-678-1670. We will do our best to help you find exactly what you need!
Are lift chair remotes universal?
No, lift chair remotes are not completely universal. While many standard 2-button, 5-pin remotes are interchangeable between basic Okin or Limoss motors, chairs with advanced features like power headrests, lumbar support, or heat and massage require brand-specific OEM remotes to function safely.
Where do I plug in the replacement hand control?
Most remotes plug directly into the motor under the chair or into a junction box (control box) attached to the frame. If your chair uses an extension cable, the process is even easier, you can simply unplug the old remote from the extension cord without having to reach to far underneath the chair.
Important: Always unplug the chair from the wall outlet before disconnecting or reconnecting a new remote.
How do I know if my remote is broken or if it is a Motor or Control (Junction) Box
Before ordering a replacement remote, rule out power issues. First, ensure the chair is plugged into a working wall outlet. Second, check the power supply box (usually resting on the floor behind the chair), if it has a green light, it is receiving power. If the green light is on but the chair won't move, then try this...
Troubleshooting Your Chair: Is your recliner losing power randomly? If you find yourself having to jiggle the cable near the base of the remote just to get it to work, replacing the hand control should solve your problem. On the other hand, if your remote has power but an isolated part of the chair is stuck (like just the legrest), you are likely dealing with a bad control box or motor instead. We highly recommend watching our Diagnostic Video before placing an order. Still unsure? Give our experts a call at 585-678-1670 and we’ll help you figure it out!
How do you reset a power recliner remote?
Most standard lift chair remotes are "plug-and-play" and do not have a reset button. However, if your chair has a memory function or battery backup, you can perform a soft reset by unplugging the chair from the wall, disconnecting the power brick for 60 seconds, and then plugging everything back in. Some advanced remotes (like certain La-Z-Boy models) have a tiny pinhole reset button under the battery cover.
Safety & Compliance
Guaranteed OEM Factory Part
Our remote hand controls are NOT aftermarket imitations. They are genuine Original Equipment Manufacturer (OEM) parts, guaranteeing exact pin-compatibility, correct voltage regulation, and the exact same button lifespan as your original remote.
Industry & Medical Compliance
FDA Class II Device Component: Our hand controls are exact OEM (Original Equipment Manufacturer) replacement parts designed specifically to safely operate the motorized lifting mechanisms of FDA Class II registered medical lift chairs (such as those by Pride Mobility and Golden Technologies).
Safety Certified: Designed to meet strict electrical safety standards to prevent short circuits and ensure safe operation for elderly or mobility-impaired users.
HSA / FSA & Tax Exemption: Because our hand controls are replacement parts for durable medical equipment (DME), they may be eligible for tax exemption or HSA/FSA reimbursement depending on your state and provider.